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Training in Quality Management

Tel 01-8079746   Email: info@qmssolutions.ie
Training in Quality Management

Course Description
The purpose of our quality management training is to provide the trainee with the skills and knowledge necessary to enable the trainee to effectively apply Quality Tools & Techniques and Quality Standards to their place of work, given your specific roles and responsibilities and industry.

Training Approach
All QMS Solutions training manuals and course content are based on ISO 9001:2008, industry best practice, proven methodologies, quality tools & techniques and applicable legislation. Training manuals are developed in consultation with the trainee and / or client to ensure to ensure our trainings are practical in terms of your business needs and to ensure they meet the training objectives of the trainee.

Course programme
Topics covered within our quality management modules may include the following as appropriate to your training needs;

  • Introduction to ISO 9001:2008
  • Overview of the standard
  • Structure and content of the standard
  • Scope description and application
  • Implementing a Quality Management System (ISO 9001:2008)
  • Maintaining a Quality Management System
  • Individuals roles and responsibilities towards quality
  • The Process Model Approach
  • The Plan, Do Check Act cycle (PDCA cycle)
  • Quality tools and techniques
  • Process capability studies
  • Calibration
  • Quality costs (quality cost identification & systems)
  • Total Quality Management principles – EFQM Model for business excellence;
  • Self assessments
  • Balance scorecards
  • tools & techniques
  • IT Service Management (ITSM)
  • Capability Maturity Model (CMM)
  • SPICE
  • New Standards Development
  • Quality Audits
  • Mentoring systems (On-The-Job training)

Training Methodologies

All trainees are supplied with training manuals. Training methodologies include the use of case studies, sample documentation / templates, and questionnaires.

Course Fees
€250 development cost and €90 per participant thereafter.

Accreditation
All successful trainees are awarded a certificate of achievement on completion


Other Links
Environmental Management ::: Environmental Training ::: Training ::: Health & Safety Standards ::: Quality Management ::: Food Safety ::: Audits and Assessments



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